★Technical & Analytical Assistant Manager★
*Technology, Analytic & Process Excellence (TAP) Assistant Manager / Manager – Penang, Malaysia*
-Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget;
-Gather requirements to develop detailed project plans and project estimations to task level;
-Serve as an interface with internal stakeholders and external clients on project planning and management;
-Work with the team to develop workflows and creative architecture by developing an understanding of the client’s business, their needs, expectations, and requirements;
-Monitor and track progress of projects and stay on top of the projects to ensure smooth execution;
-Manage and coordinate project deliverables, ensuring their quality management;
Ability to work with offshore digital development teams in APAC, India and Philippines;
-Plan and manage innovative digital projects. Align with Corporate IT on technology risk management, IT security, quality, project management
-Manage multiple national and regional initiatives working closely with many leaders and different departments within the organization.
-Structure complicated problems, develop hypotheses, mine data and deliver sound recommendations based on a strong understanding of operational data and interviews with functional departments
-Support company’s annual revenue and profitability goals through hands-on approach requiring extensive team-work, time management, understanding of sales cycles, YoY revenue delivered, and initiatives to drive revenue for YE.
↓↓↓ Drop your CV below Email.
Email : maya.kobori@teleperformance.com