★★Technical Troubleshooting Agent - Japanese

2022/11/21 17:41:55
業種
IT・コンピューター
職種
Trouble shooting cs
社名
Teleperformance Malaysia
必要な語学力
仕事である程度使える
雇用形態
フルタイム
担当者
小堀マヤ
電話番号
+60-17-253-0430
メールアドレス
エリア名
エリア外 , Kuala Lumpur

Job Scope
• Accountable for closing customer inquiries regarding Google products/services, customer's accounts and provide additional clarifications as requested by customers
• Responsible for adding/updating/reviewing rich media functionality in Ads
• Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels
• Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc.
• Assigned to relatively simpler Rich Media workflows

Main Job Requirements:

• Diploma, Bachelor’s degree preferred
• Experienced in Customer Support / Technical Support will be added advantage
• Working Hours: Monday – Friday, 9am – 6pm
• Working Location: KL Sentral (easily accessible to LRT, MRT)
• Language Required will be Good English with Native level (Japanese)
• Have basic understanding on HTML and Java will be added advantage.
• Must Have HTML Basic, JavaScript / PHP / CSS/ CSS3 and Debugging Tools.

Tp awesome
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記事No. 202466

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